The following are not covered and void the warranty for the product: (i) wear and tear; (ii) damage or defects caused by misuse, vandalism, abuse, negligence, alteration, abnormal use, non-residential use; (iii) accidental damage, damage in transit or prior to or during installation; (iv) effects of exposure to sunlight, extreme temperature, moisture or dryness levels (if product must be stored, it should be covered and stored in a humidity/temperature controlled environment away from direct sunlight); (v) damage caused by excessive loads or water contamination; (vi) unauthorized disassembly repair or modification, (vii) damage caused by Acts of God, including natural disasters; (viii) normal incidental deterioration such as nicks, scratches, abrasions and natural aging whether resulting from the effects of normal wear and tear or abnormal use; (ix) damage caused by use of abrasive cleaning products; ; and (x) products not purchased in, or installed in, the United States. In addition, the following are not covered under this warranty:
Any Covered Bridge Cabinetry products or parts that have been modified, including use of non-Mad4Cabinetry replacement parts.
Installation by a professional contractor is recommended. All products altered or damages during installation, including storage or use of a product not in accordance with the product instructions.
Claims for which no original receipt and proof of original ownership is provided.
Counter tops, appliances, plumbing fixtures.
Labor related to removal, installation, shipping, freight or other charges incurred in repairing or replacing any product under this warranty.
Uses of the product in an outside environment.
Component parts included in the product that were not manufactured by Covered Bridge Cabinetry. The warranties, if any, on those components are limited to the warranties provided by the original component manufacturer.
Natural woods may vary in color, characteristics and exhibit subtle changes as they age, resulting in cabinet colors and finishes lightening, darkening or changing over time. Also, humidity and temperature changes can cause wood to expand and contract. This can result in breaks in the base or finish coat at the joint areas. Sunlight, smoke, household cleaners, and other environmental conditions may also affect the color and integrity of your finish over time. These are all normal changes that occur in a product as a consequence of its material and the environment it is used in, and are not covered by this warranty. A touch-up kit is provided with the products or can be ordered to reduce the appearance of cracks. Please contact Covered Bridge Cabinetry about wood and finish specifications, as well as humidification guidelines and customer care suggestions.
At the time of installation, doors may warp a 1/4″ or less, which is normal. The doors must be allowed to set which will take two (2) seasons (e.g., spring and summer). Typically, the door will return to its normal flat state after the two seasons, once the Product acclimates to the installed environment. If the warpage still exists after two seasons, contact us as noted below. Prior to requesting any replacement, please be sure that the problem is not due to an incorrect installation.
All claims under this warranty must include a reasonable description of the defect and the date and place of purchase. A copy of the original purchaser’s dated receipt must be submitted with all claims to preserve the rights under this warranty. Mad4Cabinetry reserves the right to inspect the claimed defective Covered Bridge Cabinetry kitchen product prior to any replacements or repairs being made to verify the product is in compliance with this warranty. If after a product is replaced or repaired by Mad4Cabinetry under a claim and it is subsequently determined that the product or damage was not covered by this warranty, Mad4Cabinetry reserves the right to seek reimbursement of the cost of the replacement or repair.